Privacy Policy & Cookie Policy

Privacy and cookie policy for the company EF Carolina Eriksson/Rock in my Box, hereinafter referred to as “Rock in my Box.” This policy explains how our organization uses personal data that we collect from you when you use our website www.rockinmybox.com.

Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your rights regarding data protection?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage cookies
- Privacy policies from other websites
- Changes to our privacy policy
- How to contact us

What data do we collect?

Rock in my Box collects the following data: personally identifiable information (name, address, email address, phone number, IP address, purchase history, etc.)

How do we collect your data?

Rock in my Box collects and securely stores your data through our platform, online store, and order management system, which no unauthorized person has access to. We use industry standards such as SSL/TLS and one-way hash algorithms to store, process, and communicate sensitive information, such as personal data and passwords, securely. We use a Swedish e-commerce platform, Quickbutik, operated by Quickbutik AB, based in Helsingborg.

Rock in my Box collects and processes data when you:

• Place an order or sign up for our online newsletter
• Voluntarily fill out a customer survey or provide feedback through any of our contact channels or via email
• Use or view our website through your browser's cookies

Rock in my Box may also receive your data indirectly from the following sources:

•  When you voluntarily submit your details through our marketing campaigns on social media channels

How will we use your data? 

Rock in my Box collects your data so that we can:

• Manage your order, handle your account, and respond to questions related to your order (customer service)
• Send emails with special offers for other products we think you may like

When Rock in my Box processes your order, your data is sent to the suppliers we use in order to fulfill our agreement with you.

Payment Provider

When making a purchase, first name, last name, address, email address, and phone number are shared with our payment provider. If you choose to pay by invoice, your personal identification number is also stored with the payment provider. The information is stored in order to complete the purchase and to protect the parties against fraud.

The payment provider (payment services) that we use is Klarna/Kustom.

Shipping Companies

In order to deliver your order, first name, last name, delivery address details, phone number, and email address are shared with the chosen shipping company.

The shipping companies we work with are: Postnord and DHL (via Fraktjakt AB).

Newsletter

If you have chosen to subscribe to our newsletter, first name, last name, and email address are shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes. You can choose to unsubscribe at any time. Click the link at the bottom of the newsletter or contact us at [email protected] to unsubscribe.

We use MailerLite to send newsletters.

How do we store your data?

Your information is stored as long as we have a legal ground to process your information, for example to fulfill the contract between us or to comply with a legal obligation according to, for example, the Accounting Act.

Marketing

Rock in my Box would like to send you information about our products that we think you might like. If you have agreed to receive newsletters, you can always choose to unsubscribe later. You have the right to stop Rock in my Box from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

Data Protection Rights

Rock in my Box wants to ensure that you are fully aware of all your data protection rights. Every user has the following rights: ‍

• Right of access: You have the right to request that Rock in my Box provides copies of your personal data or discloses which personal data we have about you.
• Right to rectification: You have the right to request that Rock in my Box corrects data that you believe is incorrect. You also have the right to request that Rock in my Box completes data that you believe is incomplete.
• Right to erasure: You have the right to request that Rock in my Box deletes your personal data under certain conditions.
• Right to restriction of processing: You have the right to request that Rock in my Box restricts the processing of your personal data under certain conditions.
• Right to object to processing: You have the right to object to Rock in my Box's processing of your personal data under certain conditions.
• Right to data portability: You have the right to request that Rock in my Box transfers the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you want to exercise any of these rights, contact us via email at [email protected]

What are cookies? 

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may automatically collect information from you through cookies or similar technology. For more information, visit allaboutcookies.org.

How do we use cookies?  

Rock in my Box uses cookies in various ways to improve your experience on our website, including:  

• Keeping you logged in  
• Understanding how you use our website  
• Sharing material with you from third-party providers, such as Trustpilot  
• Tracking the usage of our website

What types of cookies do we use? 

There are different types of cookies, but our website uses:

• Functionality - Rock in my Box uses these cookies so that we recognize you on our website and remember your previously selected settings. These may include which language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
• Advertising - Rock in my Box uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Our company sometimes shares certain limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown ads based on your browsing patterns on our website.

How do you handle cookies?  

You can set your browser so that it does not accept cookies, and the website above tells you how to remove cookies from your browser. However, in some cases, some of our website features may stop working as a result.  

The Rock in my Box website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Rock in my Box regularly reviews our privacy policy and posts any updates on this website.

How to Contact Us

If you have any questions about Rock in my Box's privacy policy, the data we have about you, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us. Send an email to [email protected].